BALANCE GLOBAL VIRTUAL CLASSROOM SMART SYSTEM REQUIREMENTS

So Many Flexible Options

In order to ensure a high quality experience, your computer/phone/tablet and internet connection speed should meet the following recommended system requirements.

Overview

Internet connection – broadband wired or wireless (3G or 4G/LTE)
Speakers and microphone* – built-in, USB plug-in, or wireless Bluetooth
Webcam* – built-in, USB plug-in
*Webcam and microphone are only required for those speaking and broadcasting video.

Windows

• To use the Newrow Smart web platform, you’ll need:
Windows 10, Windows 8 or 8.1, Windows 7
Chrome, Firefox, Edge, IE11 (with client)
Computer or laptop with Intel Pentium 4 processor or later that is SSE2 capable and 512 MB of RAM, or a Surface PRO 2 or Surface PRO 3

Mac

To use Newrow Smart on Mac, you’ll need:
Mac OS X, macOS 10.9 or later
Chrome, Firefox, Edge, Safari (coming soon)
Intel processor 64-bit and 512 MB of RAM
Linux – To use on Linux, you’ll need:

» Ubuntu 12.04, Mint 17.1, Red Hat Enterprise Linux 6.4, Oracle Linux 6.4, CentOS 6.4, Fedora 21, OpenSUSE 13.2, ArchLinux (64-bit only)
» Chrome, Firefox
» Intel Pentium 4 processor

Chrome OS

Balance Virtual Classroom works directly through the Chrome browser on laptops and tablets utilizing Chrome OS (Chromebooks).
Chrome

2GB Ram

iOS (iPhones and iPads)

To use on iPhone, you’ll need:

» iPhone 5S or later
» Safari
»  iOS 11 or later

To use on Smart on iPad, you’ll need:

» iPad Mini 3, iPad Air, iPad Pro, iPad (2017) or later
Safari
» iOS 11 or later

Android (phones and tablets)

To use on Android phones or tablets, you’ll need:

Android 4.0 or later
Chrome

Bandwidth Recommendations

The bandwidth used by Balance Virtual Classroom is optimized to deliver the best experience based on your network:

Participate with webcam and microphone: 2 Mbps upload, 2 Mbps download
Participate with microphone: 1.5Mbps upload, 2 Mbps download
Participate without webcam or microphone: 1 Mbps upload, 2 Mbps download

Firewall

To participate in a real time session, please ensure that the location you are connecting from allows for the streaming and downloading of real time video.

UDP
TCP: 80, 443
HTTP: 80, 443
Cookies
Cookies must be enabled in order to use the web platform.

Extensions or browser configurations that block or disable cookies may prevent participants from joining a live session.

Before using our virtual learning platform you can carry out a Quick Tech Check.

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