BALANCE GLOBAL VIRTUAL CLASSROOM SMART SYSTEM REQUIREMENTS

So Many Flexible Options

In order to ensure a high quality experience, your computer/phone/tablet and internet connection speed should meet the following recommended system requirements.

Overview

• Internet connection – broadband wired or wireless (3G or 4G/LTE)
• Speakers and microphone* – built-in, USB plug-in, or wireless Bluetooth
• Webcam* – built-in, USB plug-in
*Webcam and microphone are only required for those speaking and broadcasting video.

Windows

• To use the Newrow Smart web platform, you’ll need:
• Windows 10, Windows 8 or 8.1, Windows 7
• Chrome, Firefox, Edge, IE11 (with client)
• Computer or laptop with Intel Pentium 4 processor or later that is SSE2 capable and 512 MB of RAM, or a Surface PRO 2 or Surface PRO 3

Mac

• To use Newrow Smart on Mac, you’ll need:
• Mac OS X, macOS 10.9 or later
• Chrome, Firefox, Edge, Safari (coming soon)
• Intel processor 64-bit and 512 MB of RAM
• Linux – To use on Linux, you’ll need:

» Ubuntu 12.04, Mint 17.1, Red Hat Enterprise Linux 6.4, Oracle Linux 6.4, CentOS 6.4, Fedora 21, OpenSUSE 13.2, ArchLinux (64-bit only)
» Chrome, Firefox
» Intel Pentium 4 processor

Chrome OS

Balance Virtual Classroom works directly through the Chrome browser on laptops and tablets utilizing Chrome OS (Chromebooks).
Chrome

• 2GB Ram

iOS (iPhones and iPads)

To use on iPhone, you’ll need:

» iPhone 5S or later
» Safari
»  iOS 11 or later

To use on Smart on iPad, you’ll need:

» iPad Mini 3, iPad Air, iPad Pro, iPad (2017) or later
Safari
» iOS 11 or later

Android (phones and tablets)

To use on Android phones or tablets, you’ll need:

• Android 4.0 or later
• Chrome

Bandwidth Recommendations

The bandwidth used by Balance Virtual Classroom is optimized to deliver the best experience based on your network:

• Participate with webcam and microphone: 2 Mbps upload, 2 Mbps download
• Participate with microphone: 1.5Mbps upload, 2 Mbps download
• Participate without webcam or microphone: 1 Mbps upload, 2 Mbps download

Firewall

To participate in a real time session, please ensure that the location you are connecting from allows for the streaming and downloading of real time video.

• UDP
• TCP: 80, 443
• HTTP: 80, 443
• Cookies
• Cookies must be enabled in order to use the web platform.

Extensions or browser configurations that block or disable cookies may prevent participants from joining a live session.

Before using our virtual learning platform you can carry out a Quick Tech Check.

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