Terms & Condition Definitions

“APMG” APM Group AMPG is an organisation which accredits organisations such as Balance Global to deliver APMG copyright training courses and offer associated APMG examinations. Of the many qualification courses APMG offer this includes Change Management and AgilePM.  

“AXELOS” AXELOS is a joint venture set up in 2017 by the Government of the United Kingdom and Capita, to develop, manage and operate qualifications in best practice, in methodologies formerly owned by the Office of Government Commerce (OGC). These qualifications form part of the Best Practice Portfolio and AXELOS offers these exams via an independent examination institute (examination board) who is currently PeopleCert.  

“Balance Global” (trade name of Kingsmead Internet Investments Ltd).

“Best Practice Portfolio” This is a portfolio of qualification courses where the guidance materials and examinations are owned by AXELOS and delivered to the public via PeopleCert and  its separately licensed Accredited Training Organisations (ATOs) such as Balance Global. The Best Practice Portfolio includes but is not limited to the following products – ITIL®, RESILIA™, PRINCE2®, PRINCE2 Agile™, M_o_R®, P3O®, MSP®, MoV® or MoP®

“Client” Purchaser of a Balance Global Course.

“Delegate” Person nominated by Client to attend a classroom Course

“Exam Institute”

An Examination Institute (EI) is an organization accredited by AXELOS and permitted to operate an examination scheme through a network of Accredited Training Organizations, and Accredited Trainers with Accredited materials. Currently this is limited to a single organisation called PeopleCert.

“Exam Booking Vouchers” All our eLearning qualification courses offer online proctor examinations which are bookable using an Exam Booking Voucher issued by this website. These vouchers have a defined expiry date beyond which they cannot be used.

“User” Someone with user name and password access to the website

‘Valid Confirmed booking’

means the firm agreement between Balance Global and the client for attendance at a training course on a specified date. Confirmed bookings are only valid when Paid for the course in full through the balance global website balance-global.com.

 “this website” balance-global.com and sub-domain webpages

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� BALANCE GLOBAL. ALL RIGHTS RESERVED. REGISTERED OFFICE: KINGSMEAD INTERNET INVESTMENTS LTD T/A BALANCE GLOBAL 16 GARSTON LANE, KENLEY, SURREY CR8 5BA REGISTERED IN ENGLAND. 6954654.THE COMPANY'S MAIN COUNTRY OF OPERATION IS THE UNITED KINGDOM. PRINCE2�/PRINCE2 Agile�/ITIL�/MSP� IS A REGISTERED TRADEMARK OF AXELOS LIMITED,USED UNDER PERMISSION OF AXELOS LIMITED. ALL RIGHTS RESERVED. THE SWIRL LOGO IS A TRADEMARK OF AXELOS LIMITED, USED UNDER PERMISSION OF AXELOS LIMITED. ALL RIGHTS RESERVED. AGILEPM� IS A REGISTERED TRADEMARK OF AGILE BUSINESS CONSORTIUM LIMITED. ALL RIGHTS RESERVED. APMG INTERNATIONAL CHANGE MANAGEMENT IS A TRADEMARK OF THE APM GROUP LIMITED. ALL RIGHTS RESERVED. THE APMG INTERNATIONAL AGILEPM AND SWIRL DEVICE lOGO, THE APMG INTERNATIONAL CHANGE MANAGEMENT AND SWIRL DEVICE LOGO ARE TRADEMARKS OF THE APM GROUP LIMITED, USED UNDER PERMISSION OF THE APM GROUP LIMITED. All RIGHTS RESERVED. THE APMG INTERNATIONAL PRAXIS FRAMEWORK AND SWIRL DEVICE LOGO IS A TRADEMARK OF THE APM GROUP LIMITED AND PRAXIS FRAMEWORK LTD, USED UNDER PERMISSION OF THE APM GROUP LIMITED. ALL RIGHTS RESERVED.Balance Global. All rights reserved.