What is this?
The purpose of the Issue Register is to capture and maintain information on all of the issues that are being formally managed on a project.
The Issue Register should be monitored by the Project Manager on a regular basis.
Why it’s useful?
This template is free if you have purchased our official PRINCE2 course as defined by the PRINCE2 Project Management methodology.
Whilst you can find this template in Appendix A of the official PRINCE2 manual, of course you may not have purchased a manual, or you may just prefer to have an electronic version of it.
How to use it?
This is a ‘vanilla’ template that accompanies the PRINCE2 methodology and is used as the basis for PRINCE2 exams.
Whilst you can use it in its vanilla format we recommend that you think about tailoring it (as suggested by the method itself) bearing in mind the following:
- Industry / organizational specific terminology
- Size / complexity of project
- If the project is part of a programme
- Any existing templates in your organization
All issues being formally managed on a project should be recorded in the Issue Register with a cross reference to the accompanying Issue Reports (which provide more detail about each issue). In PRINCE2 there are 3 types of issue (request for Change, Off Specification & General Problem / Concern) and all are recorded in the Issue Register.
The Issue Register is updated as each issue is being managed. When an issue is judged to have been dealt with it is not deleed from the register, but should be marked as closed status.