ITIL® 4 is the latest in I.T certification and best practice frameworks offered by AXELOS, evolved from the previous ITIL v3.
The Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT Service Management. This publication is the first and latest evolution of the most widely adopted guidance for ITSM.
The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology – plus information on the qualification scheme and the exam itself.
Increases your industry knowledge, skills and salary potential
Transforms your business
Helps to successfully navigate the modern digital world
Reflects and integrates other established ways of working
Incorporates all the best things from ITIL
Fully aligned with the ITIL 4 Foundation exam
Ideal guidance for IT professionals who require an understanding of the ITIL 4 framework and how to apply it to the modern digital world
BALANCE GLOBAL. ALL RIGHTS RESERVED. REGISTERED OFFICE: KINGSMEAD INTERNET INVESTMENTS LTD T/A BALANCE GLOBAL 16 GARSTON LANE, KENLEY, SURREY CR8 5BA REGISTERED IN ENGLAND. 6954654.THE COMPANY'S MAIN COUNTRY OF OPERATION IS THE UNITED KINGDOM. PRINCE2®/PRINCE2 Agile®/ITIL®/MSP® IS A REGISTERED TRADEMARK OF AXELOS LIMITED,USED UNDER PERMISSION OF AXELOS LIMITED. ALL RIGHTS RESERVED.THE SWIRL LOGO IS A TRADEMARK OF AXELOS LIMITED, USED UNDER PERMISSION OF AXELOS LIMITED. ALL RIGHTS RESERVED.
AGILEPM® IS A REGISTERED TRADEMARK OF AGILE BUSINESS CONSORTIUM LIMITED. ALL RIGHTS RESERVED. APMG INTERNATIONAL CHANGE MANAGEMENT IS A TRADEMARK OF THE APM GROUP LIMITED. ALL RIGHTS RESERVED. THE APMG INTERNATIONAL AGILEPM AND SWIRL DEVICE lOGO, THE APMG INTERNATIONAL CHANGE MANAGEMENT AND SWIRL DEVICE LOGO ARE TRADEMARKS OF THE APM GROUP LIMITED, USED UNDER PERMISSION OF THE APM GROUP LIMITED. All RIGHTS RESERVED. THE APMG INTERNATIONAL PRAXIS FRAMEWORK AND SWIRL DEVICE LOGO IS A TRADEMARK OF THE APM GROUP LIMITED AND PRAXIS FRAMEWORK LTD, USED UNDER PERMISSION OF THE APM GROUP LIMITED. ALL RIGHTS RESERVED.
Please note, unfortunately, the owners of this website have had to instruct Herron Fisher to assist them with placing the company into Creditors’ Voluntary Liquidation and therefore Balance Global has now ceased to trade. For more information please contact Herron Fisher by email to Annette.Berlyn@herronfisher.co.uk If you are a current customer, your log-on Id and access to your eLearning will continue until January 2023 to enable you to finish your training course
Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.