ITIL Foundation Upgrade Exam
£355.00 Excl VAT
This is not a course
You cannot sit this Foundation Level Exam without first purchasing and completing the foundation course with Balance Global
- Multiple Choice 40 questions
- 26 marks or more required to pass (out of 40 available marks) – 65%
- Closed Book exam
- 60 minutes duration
- This exam texts how much of the theory you have retained and understand
- No negative marking
- Qualification valid for life
This system allows a live proctor access to your exam as you take it so they can monitor the exam environment through your computer’s webcam and microphone. It’s just like having the proctor in the exam room with you but you don’t need to travel. Remote Proctor must be booked in advance so that we can schedule the live proctor.
Do not sit the exam before you’re ready and feel confident. We recommend that you should only consider booking an official exam when you have achieved the following:-
- Worked through all the course sections and units at least once
- Completed the exam simulator tests and achieved a repeatable score of 50% / above.
Don’t feel nervous about the exam process. Our comprehensive eLearning course covers the exam syllabus in full and we will also provide you with exam hints and tips. Furthermore, we (unlike many competitors) pay extra for the premium remote proctoring service. With this Proctor service you will be personally guided through the on-line exam process rather than having your exam being recorded and watched by an invigilator later. This means there are fewer opportunities for your exam to be disqualified because of in-advertant mistakes with in the exam process itself.
You can book your exam for a time and day of your choosing including weekends and evenings, but you need to give 10 days notice of when this is. Within 24 hours of booking your exam you will receive a confirmation email asking you to register on the PeopleCert’s (Exam Institute) website before for your exam takes place.
There are some conditions (such as dyslexia) that qualify for extra time in the examinations. If you think you may qualify for extra time please let us know when you book your exam.
Please note that you will need to provide documentary evidence of the condition to qualify for extra time and give us 20 days’ notice of your booking.
What happens after Purchase?
As soon as you complete this purchase we will send you two emails. One will contain an invoice and the other a voucher code with full instructions on how to use it to make an examination booking.
This section is will assist you in determining if your computer and internet connection are compatible of running the ProctorU online examination.
|Web Camera||640 x 480 resolution||1280 x 720 resolution|
|Microphone||Connectable Microphone (online exams only)||Inbuilt PC /Mac Microphone (online exams only)|
|PC Users||Windows XP||Windows 7|
|Mac||Mac OS X or higher||Mac OS X 10.7 Lion|
|Internet Download Speed||0.768 Mbps||1.5 Mbps|
|Internet Upload Speed||0.348 Mbps||1.5 Mbps|
|RAM||1024 MB||2 GB|
|Screen Resolution||1280 X 768 resolution||1280 X 768 resolution and above|
|Browsers||Internet Explorer 9.0 onwards||Google Chrome PC /Mac|