ITIL foundation exam

ITIL Foundation Upgrade Exam

£355.00 Excl VAT

Examination Only

This is not a course

tick Prerequisites

You cannot sit this Foundation Level Exam without first purchasing and completing the foundation course with Balance Global

tick Foundation Exam
  • Multiple Choice 40 questions
  • 26 marks or more required to pass (out of 40 available marks) – 65%
  • Closed Book exam
  • 60 minutes duration
  • This exam texts how much of the theory you have retained and understand
  • No negative marking
  • Qualification valid for life
tick Online Proctored Examination Explained

Through our Examination Institute PeopleCert we offer the Remote Proctor Service PeopleCert Proctoring Explained

This system allows a live proctor access to your exam as you take it so they can monitor the exam environment through your computer’s webcam and microphone. It’s just like having the proctor in the exam room with you but you don’t need to travel. Remote Proctor must be booked in advance so that we can schedule the live proctor.

tick Preparing for an Exam

Do not sit the exam before you’re ready and feel confident. We recommend that you should only consider booking an official exam when you have achieved the following:-

  • Worked through all the course sections and units at least once
  • Completed the exam simulator tests and achieved a repeatable score of 50% / above.

Don’t feel nervous about the exam process. Our comprehensive eLearning course covers the exam syllabus in full and we will also provide you with exam hints and tips. Furthermore, we (unlike many competitors) pay extra for the premium remote proctoring service. With this Proctor service you will be personally guided through the on-line exam process rather than having your exam being recorded and watched by an invigilator later. This means there are fewer opportunities for your exam to be disqualified because of in-advertant mistakes with in the exam process itself.

tick Booking Times

You can book your exam for a time and day of your choosing including weekends and evenings, but you need to give 10 days notice of when this is. Within 24 hours of booking your exam you will receive a confirmation email asking you to register on the PeopleCert’s (Exam Institute) website before for your exam takes place.

Special Dispensations

There are some conditions (such as dyslexia) that qualify for extra time in the examinations. If you think you may qualify for extra time please let us know when you book your exam.
Please note that you will need to provide documentary evidence of the condition to qualify for extra time and give us 20 days’ notice of your booking.

What happens after Purchase?

As soon as you complete this purchase we will send you two emails. One will contain an invoice and the other a voucher code with full instructions on how to use it to make an examination booking.

Further Help

Technical Requirements

This section is will assist you in determining if your computer and internet connection are compatible of running the ProctorU online examination.

Minimum
Recommended
Web Camera 640 x 480 resolution 1280 x 720 resolution
Microphone Connectable Microphone (online exams only) Inbuilt PC /Mac Microphone (online exams only)
PC Users Windows XP Windows 7
Mac Mac OS X or higher Mac OS X 10.7 Lion
Internet Download Speed 0.768 Mbps 1.5 Mbps
Internet Upload Speed 0.348 Mbps 1.5 Mbps
RAM 1024 MB 2 GB
Screen Resolution 1280 X 768 resolution 1280 X 768 resolution and above
Browsers Internet Explorer 9.0 onwards Google Chrome PC /Mac
Mozilla Firefox
Google Chrome