February 2011

BALANCE GLOBAL. ALL RIGHTS RESERVED. REGISTERED OFFICE: KINGSMEAD INTERNET INVESTMENTS LTD T/A BALANCE GLOBAL 16 GARSTON LANE, KENLEY, SURREY CR8 5BA REGISTERED IN ENGLAND. 6954654.THE COMPANY'S MAIN COUNTRY OF OPERATION IS THE UNITED KINGDOM. PRINCE2®/PRINCE2 Agile®/ITIL®/MSP® IS A REGISTERED TRADEMARK OF AXELOS LIMITED,USED UNDER PERMISSION OF AXELOS LIMITED. ALL RIGHTS RESERVED.THE SWIRL LOGO IS A TRADEMARK OF AXELOS LIMITED, USED UNDER PERMISSION OF AXELOS LIMITED. ALL RIGHTS RESERVED. AGILEPM® IS A REGISTERED TRADEMARK OF AGILE BUSINESS CONSORTIUM LIMITED. ALL RIGHTS RESERVED. APMG INTERNATIONAL CHANGE MANAGEMENT IS A TRADEMARK OF THE APM GROUP LIMITED. ALL RIGHTS RESERVED. THE APMG INTERNATIONAL AGILEPM AND SWIRL DEVICE lOGO, THE APMG INTERNATIONAL CHANGE MANAGEMENT AND SWIRL DEVICE LOGO ARE TRADEMARKS OF THE APM GROUP LIMITED, USED UNDER PERMISSION OF THE APM GROUP LIMITED. All RIGHTS RESERVED. THE APMG INTERNATIONAL PRAXIS FRAMEWORK AND SWIRL DEVICE LOGO IS A TRADEMARK OF THE APM GROUP LIMITED AND PRAXIS FRAMEWORK LTD, USED UNDER PERMISSION OF THE APM GROUP LIMITED. ALL RIGHTS RESERVED.